IT support that actually shows up.

Hello Computer is a hands-on IT managed services company based in the Southern Highlands of NSW. We look after your technology so you can look after your business.

Hello Computer mascot — a walking retro CRT monitor

Technology should work for you, not against you.

From a single laptop fix to a full managed service agreement covering your internet, email, security and hardware — we handle the lot. On site, remote, or a bit of both.

IT Support & Managed Services

On-site and remote support when things go wrong, and ongoing management so they don't. From a one-off fix to a fully managed IT environment — monitoring, updates, security, and a direct line to our team whenever you need us.

Internet & Networking

Fully managed NBN and Starlink solutions, plus professional network design using enterprise-grade Ubiquiti equipment. Wi-Fi that covers your whole site, VLANs, firewalls, and VPNs — all provisioned, monitored, and supported.

Cloud, Hosting & Microsoft 365

Microsoft 365 setup, migration, and management — email, Teams, SharePoint, OneDrive — alongside reliable Australian-hosted websites with DNS, SSL, backups, and updates all taken care of.

CCTV & Security

IP camera systems for businesses that need to see what's happening on site. We install, configure, and maintain CCTV using Hikvision and Dahua equipment with remote viewing and network threat protection.

Hardware Supply

Need a new PC, laptop, server, or accessories? We source quality hardware through our network of trusted suppliers, set it up to your requirements, and deliver it ready to go.

AI Solutions

AI-powered marketing, lead generation, and business communication tools — and a whole lot more. This space is moving fast, and we're right at the front of it. Talk to us about what's possible.

Why Southern Highlands businesses choose us

Local

Based in Mittagong

We're down the road, not in a call centre. When you need someone on site, we're there — if it's urgent, same day!

Plain

English, not jargon

We explain what's happening and why, in terms that make sense. No condescension, no mystery — just clear guidance.

Secure

Security-first thinking

Every recommendation we make considers your data security. We follow Australian data sovereignty best practices and keep your information where it belongs.

A bit about us

Established in the Southern Highlands in 2016 and now in our tenth year, Hello Computer was built on over 30 years of experience in the IT industry and a simple belief: regional businesses deserve the same quality IT support that city companies take for granted — without the city prices or the impersonal service.

We're a small, hands-on team based in Mittagong. We know our clients by name, we understand their setups, and we're invested in keeping their technology running smoothly because our reputation depends on it. Backed by a network of trusted suppliers and partners, we can source, deploy, and support the right solution for any business challenge.

Whether you need a one-off fix or want someone looking after your entire IT environment month to month, we'd love to hear from you.

Hello Computer brandmark

Get in touch

Whether it's an emergency or just a question, we're happy to hear from you. Fill in the form below and we'll get back to you promptly.

We aim to respond within one business day.

77 Main St, Mittagong NSW 2575
By Appointment Only